Contact
Questions about breach monitoring, alerts, or your account? Reach our team through the form. We read every message.
Support
Product usage, billing, and account questions.
Include your account email if it’s about a subscription.
Security & privacy
Security questions about how we handle data and monitoring.
For vulnerabilities, include repro steps; see our Security page for disclosure expectations.
Partnerships & business
Team plans, volume, or other business topics.
Short context on your organisation helps us reply with the right next step.
When we reply
We usually respond within one business day. For account or security issues, include enough context: what you tried, what you expected, and any relevant email or plan. That helps us respond faster.
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What we can help with
We can’t provide individual security guarantees by email. For urgent account compromise, change passwords and enable MFA on affected services first, then tell us what you’re seeing.